1. If your item breaks for no apparent reason — for example, the sound suddenly stops coming out of one earbud — it may be due to a manufacturing defect. In this case, just return the product and we will mail a replacement to you in no time.
2. If your iHip product breaks because of something you did, like accidentally running over it with your car — no worries! There’s no need to panic because we know how iHip addicts feel when they lose a product. We’ve got your back all the way. We will hook you up with 60% of the current value in the form of a coupon code you can use on our website. Plus, we will give you free, expedited shipping so you can fill your iHip craving quickly.
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